I purchased FTM 2010 in part so I could import my ancestry.com tree into FTM complete with images, etc (which is one of the new features) but I am having trouble. I can download it fine, but after I click import to a new tree and save it, I get a Script Error. "An error has occured in the script on this page. Line 1
Char 1. Error: Could not find file c:/users/brad/appdata/local/temp/ .... .ged
Code 0 URL: ... trees.ancestry.com ... " Do you wish to continue running scripts on this page?" It doesn't matter if I click Yes or No, it just returns me to the New Tree page. If I try to open the file I just saved, it says it is already open (but there's no tab for the open tree). If I close FTM and try to reopen the file, it says it is already open or is an invalid file type. It goes ahead and opens the file, but the program crashes as soon as I click People. I have tried restarting FTM, the computer, and reinstalling FTM. I can download my file direct from ancestry and open it in FTM, but it does not include the images, etc which is why I bought the new program.
Does anyone know anything else I can try? Is it working for everyone else? Thank you.
